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cr2007's avatar
cr2007
Copper Contributor
Nov 06, 2020
Solved

Unable to Get Link for MS Teams directly, getting SharePoint instead

Hey Everyone! For the past couple of weeks, I have been using the 'Get Link' feature in MS Teams to directly share the link to my peers so that they can directly access the link from Teams without...
files
  • cr2007's avatar
    cr2007
    Nov 20, 2020

    PDostiyar 
    Alright so I checked MS Teams today
    And it has been resolved
    I am able to see the Teams link too

    It has been solved
    Probably you may need to check with your IT Administrators.

CheWeigand's avatar
CheWeigand
Iron Contributor
Nov 19, 2020

cr2007 

I understand what you are saying. You have files in a Teams group that contains files. You want to send a link to that file to another Team member and have that file open in Teams, NOT SharePoint.

Here is my Test:

  1. Opened a Team where I am a Owner.
  2. Went to a channel and clicked on Files.
  3. Right clicked on a file and 'Copy link'.
  4. Opened a Teams Chat with a test account.
  5. Posted the link I copied into a conversation.
  6. Opened the link from the Chat
    1. File opened in Teams.
  7. Sent the copied link to different account via Outlook email.
    1. Clicked the received link 
    2. File opened in SharePoint

Don't know how you are sharing links, or if you are sharing links with members of the Team that the file came from, but it seems that if the link is shared within Teams, the file opens in Teams. Using the link externally causes the file to open in SharePoint.

cr2007's avatar
cr2007
Copper Contributor
Nov 19, 2020

CheWeigand 
I did steps 1-4 (Step 4 I put it in a hyperlink in a Teams message also)

4. Posted the link in the chat

5. I click on the link (in Teams)
6. A new window opens on my browser, opening that file there instead of opening it within Teams

 

I get the same outcome as you mentioned in Step 7.

 

  • CheWeigand's avatar
    CheWeigand
    Iron Contributor
    Nov 19, 2020

    cr2007 

    Ahhhhh. I did this test in the desktop version of Teams (Microsoft Teams Version 1.3.00.28779), and it sounds like you are using the browser version of Teams.

     

    Is this the case?

    Thanks

    • cr2007's avatar
      cr2007
      Copper Contributor
      Nov 19, 2020
      Only Desktop (Version 1.3.00.28779 (64 bit) )
      I also tried the web version initially to see if it was only an issue with the Desktop App.
      Turns out it was an issue in both.
      • CheWeigand's avatar
        CheWeigand
        Iron Contributor
        Nov 19, 2020

        cr2007 

        Then I don't know what to say. Please see the png attached to this comment.

        When I clicked on the link you see in the attached png, the document opened in Teams.

         

        When all else fails, Quit Teams (if you are on a Windows computer, right click the icon in the taskbar and select Quit - if you are on a Mac, click on 'Microsoft Teams' in the menu bar and select 'Quit Microsoft Teams' from the dropdown menu). Then restart. See if the problem replicates.

         

        If it does, you may need to open a ticket with MS Support.