Forum Discussion

Copper Contributor

Oct 14, 2019

Unable to create a new Team

As of last week I am unable to create a new team. I'm the sole IT Manager and have made no changes to the tenant and others can create a new Team, but I somehow lost the ability to do so. Neither m...

microsoft teams

CoachOffice365

Brass Contributor

Oct 15, 2019

Yes, it does sound as there is something wrong with your account. I hope MS support is able to fix it.

Rob Ellis

Bronze Contributor

Oct 15, 2019

RobN-IT760 How many other Teams / Groups is your account an Owner of? I wonder whether you have hit a limit.

Can you create an Office 365 Group via https://admin.microsoft.com/Adminportal/Home#/groups ?

Daniel Watson
Copper Contributor
Oct 15, 2019
There is a reported issue in the O365 Admin Portal.

TM192965 that might have been the issue.

Doesn't say that couldn't create Teams, but not able to create new Channels. So might be related.

Issue started on October 10, says that Microsoft is monitoring the issue as of this morning and that it is possibly resolved.
Rob Ellis
Bronze Contributor
Oct 15, 2019
Hopefully support will find something causing it.
RobN-IT760
Copper Contributor
Oct 15, 2019
Rob EllisWe are a pretty small company and I have only created 4 groups, so I can't imagine I have hit any limit. And yes, I can create a group, and if I use the link that says create a team for this group, it works. It just has me listed as an unknown user when doing it that way. And I can not just create a team on its own.

Thanks for the suggestion though Rob.