Forum Discussion
Elvira1977
Nov 11, 2020Copper Contributor
teams whiteboard issue
Hi, I've an issue with the whiteboard.
When the teacher activates the virtual whiteboard I get this error: Disabledtenanterror.
the error appens on the desktop app and browser.
My OS is Windows 7 Pro.
What can I do to solve?
Thanks
1 Reply
- ThereseSolimenoFormer Employee
Hi Elvira1977 First, I have to comment that Windows 10 is the required version so who knows what happens using Windows 7.
That said, I found an entry from our answers.microsoft.com that offers something easy you can check: https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-winapps-appscat_productivity/microsoft-whiteboard-your-admin-has-disabled-sign/8ae22fe4-00ca-453f-abd5-484a72e0fc22
If this doesn't work, you may want to open your ticket at that site for personalized tech support.