Forum Discussion
TEAMS video freezing at the start of video call
Hi,
I get this too. And in my case for it to work I have to switch to another video source feed. It is essentially the one web cam but it only seems to work with one of the many web cam software programs I have, which is probably the cause.
So you can try clicking on the video feed button with the continous arrows around it, to switch source, if this is even an option and see if it helps?
I know you shouldn't have to but if this rings true I think basically it is not coping in situations that multiple camera software is installed.
I have Logitech Capture software, XSplit Cam software, Logitech Web cam and Surface built in web cam.
The only way it works for me is by way of XSplit Cam, even though that is ultimately using the Logitech Camera.
I am going to reset my Windows installation soon just to see if that puts me back to an expected working state on the camera front and then install the software one by one to see at what point it breaks.
Thanks
Henry
Vikram Romana UpMaBigKilt
Well I wasn't expecting that and am kind of kicking myself but the nice chap from Microsoft suggested that I uninstall all of the Cameras within Device Manager, reboot and thought OK I will go through the motions but it did actually work.
So feel free to give the above a try, it might just work for you too.
I did also noticed an entry of personify in the camera list, alongside the expected built in one. That was not present. So when I plug my Logitech back in I will see if that shows at any point and if when showing things still work.
Thanks
Henry
HenryPhillipsNimbitech After months of trying to figure out the solution to this problem, this did it for me! Thank you! Notably, I also had the "Personify Virtual Camera" in my list and removing it fixed the issue. This device is a remnant of having ChromaCam installed but apparently was not removed when I uninstalled ChromaCam.