SOLVED

Teams status stuck on "busy" or "in a meeting"

%3CLINGO-SUB%20id%3D%22lingo-sub-1725174%22%20slang%3D%22en-US%22%3ETeams%20status%20stuck%20on%20%22busy%22%20or%20%22in%20a%20meeting%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1725174%22%20slang%3D%22en-US%22%3E%3CP%3EMy%20Teams%20status%20is%20constantly%20changing%20to%20%22Busy%22%20or%20%22in%20a%20meeting%22%2C%20regardless%20of%20whether%20I%20am%20actually%20in%20a%20meeting.%20I%20have%20to%20manually%20set%20it%20back%20to%20%22available%22%20throughout%20the%20day.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20read%20that%20this%20is%20caused%20by%20the%20status%20being%20set%20based%20on%20calendar%20meetings%20rather%20than%20whether%20I%20am%20actually%20on%20a%20call.%20Is%20there%20any%20way%20to%20have%20the%20status%20set%20based%20on%20when%20my%20actual%20Teams%20calls%20begin%20and%20end%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1725174%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1725528%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20status%20stuck%20on%20%22busy%22%20or%20%22in%20a%20meeting%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1725528%22%20slang%3D%22en-US%22%3EHi%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F813516%22%20target%3D%22_blank%22%3E%40ebotsford%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EYou%20are%20correct%2C%20see%20article%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fpresence-admins%23%3A~%3Atext%3DPresence%2520is%2520part%2520of%2520a%2520user%2527s%2520profile%2520in%2Creal%2520time%2529%2520if%2520other%2520users%2520are%2520available%2520online%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Fpresence-admins%23%3A~%3Atext%3DPresence%2520is%2520part%2520of%2520a%2520user%2527s%2520profile%2520in%2Creal%2520time%2529%2520if%2520other%2520users%2520are%2520available%2520online%3C%2FA%3E.%3CBR%20%2F%3E%3CBR%20%2F%3EApp-configured%20presence%20states%20are%20based%20on%20user%20activity%20(Available%2C%20Away)%2C%20Outlook%20calendar%20states%20(In%20a%20meeting)%2C%20or%20Teams%20app%20states%20(In%20a%20call%2C%20Presenting).%20Note%20that%20when%20you%20are%20in%20focus%20mode%20based%20on%20your%20calendar%2C%20Focusing%20will%20be%20the%20state%20people%20see%20in%20Teams%20but%20will%20show%20as%20Do%20not%20disturb%20in%20other%20products%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20this%20is%20something%20you%20would%20like%20to%20see%20would%20recommend%20opening%20a%20uservoice%20for%20it%20here%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2F%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EThere%20is%20a%20similar%20uservoice%20here%20for%20presence%20change%20when%20on%20a%20call%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F34037569-phone-presence-in-teams%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F34037569-phone-presence-in-teams%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3ESo%20if%20this%20doesn't%20cover%20it%20simply%20open%20up%20a%20new%20one.%20There%20isn't%20a%20functionality%20there%20today%20which%20will%20do%20this%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20this%20answers%20your%20quesion%3CBR%20%2F%3E%3CBR%20%2F%3EBest%2C%20Chris%3C%2FLINGO-BODY%3E
Highlighted
Occasional Visitor

My Teams status is constantly changing to "Busy" or "in a meeting", regardless of whether I am actually in a meeting. I have to manually set it back to "available" throughout the day.

 

I have read that this is caused by the status being set based on calendar meetings rather than whether I am actually on a call. Is there any way to have the status set based on when my actual Teams calls begin and end?

1 Reply
Highlighted
Best Response confirmed by ThereseSolimeno (Microsoft)
Solution
Hi @ebotsford

You are correct, see article

https://docs.microsoft.com/en-us/microsoftteams/presence-admins#:~:text=Presence%20is%20part%20of%20....

App-configured presence states are based on user activity (Available, Away), Outlook calendar states (In a meeting), or Teams app states (In a call, Presenting). Note that when you are in focus mode based on your calendar, Focusing will be the state people see in Teams but will show as Do not disturb in other products

If this is something you would like to see would recommend opening a uservoice for it here

https://microsoftteams.uservoice.com/forums/555103-public/

There is a similar uservoice here for presence change when on a call

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34037569-phone-presence-in-tea...

So if this doesn't cover it simply open up a new one. There isn't a functionality there today which will do this

Hope this answers your quesion

Best, Chris