Forum Discussion
stijnLBS
Mar 19, 2020Copper Contributor
teams status stuck on 'in a call'
The status of two colleages is stuck on 'in a call'. I can't find a way to change the status. As far as I can see, there isn't a call going on at the moment.
fowler_23
Sep 18, 2020Iron Contributor
I always find this script works pretty well for any inconsistencies in Teams and you want to delete the cache etc
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
brrlnd
Feb 16, 2023Copper Contributor
fowler_23
This is not working for me.
I executed the powershell script but Teams continue bugging !
Even if I restart my PC, the status stay the same.
In Teams, i have the status : You're in a call with ... on another device
- Larisa1945Mar 28, 2023Copper Contributor
brrlnd I too am having this issue stuck in a call with someone. Solution anyone?
- odedschwartzMar 28, 2023Copper Contributor
Same for me. can't call a colleague for over 5 hours. same on his side. onyl between us.
same on mobile apps.
- Steve YoungJul 26, 2023Copper ContributorI have 2 users with this issue now. They can't call each other from a phone app or the computer program, but can thru the browser.
Does this eventually time out and start working normally?