Forum Discussion
RKanjhlia330
Aug 27, 2020Copper Contributor
Teams - Sign-in Error
Hi - I'm facing sign-in error on Teams on my iPhone. It was working fine till a week or so ago but I got logged out and now unable to login. Its working fine on my laptop. I have uninstalled it and...
RKanjhlia330
Aug 27, 2020Copper Contributor
adam deltinger - Yes, I have Microsoft Authenticator app installed and I'm logging from same account. My Helpdesk had asked me to uninstall all work related apps (Team, Skype for Business, Outlook, Authenticator etc), restart and re-login, which I did ... but it didn't work.
Now, they are asking me to do a factory reset of my iPhone, which I'm vary of. Is there a better way to address this issue?
As all me meetings are on Teams, I have to be constantly be on my laptop as Team on my iPhone is not working. Its extremely frustrating!
But thanks for reaching out.
Aug 27, 2020
Id reinstall the authenticator app and try
- RKanjhliaAug 27, 2020Copper ContributorUninstalled Authenticator and Teams and reinstalled, it didn’t work.