Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

Teams Rooms in Admin Center: Health status not accurate

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Occasional Contributor

Dear all, 

we got some MTRs running in our tenant, everything is working quite smooth! Unfortunately we got the problem that the device health status in Teams Admin Center is not accurate. For one device it shows a *critical* health status as an old  error from about two weeks ago is still on. The device is up and running completeley fine and the Logitech Device Console (Logitech Sync) shows everything is ok. Does anybody have an idea on how to reset what is shown in Teams Admin Center? "Refresh Details" is not working... :(

 

Best regards

Markus

1 Reply
Hello Markus,
I feel your pain. There are quite some quirks in the TAC regarding MTRs. The behaviour you described is one of them. It looks like it's getting better slowly but steadily, so looks like we need to wait this out...