Forum Discussion

Copper Contributor

Nov 08, 2021

Teams recording has cut off some of the screen

we recording a call this morning and the two speakers were spotlighted so they were the only ones on the screen. Now looking back at the recording it has cut part of one of the speakers screens and a...

microsoft teams

chrisbenn

Copper Contributor

Mar 01, 2023

louisa_lane did you get a resolution to this issue?

have had the same thing happen to a recording needed for submission /assessment.

did you find the cause and manage to recover the full video?

louisa_lane

Copper Contributor

Mar 02, 2023

chrisbenn No unfortunately not and we had to record the session again but we used Zoom instead.

jwioskowski
Copper Contributor
Mar 15, 2023
louisa_lane - Same here, as of today. Participants actively watching the presentation through the Teams app on their computers, had no concerns. The recording, however, shows a shifted view from the same camera, basically cutting the presenter in half.

Could this be the result of a March 2023 update?
- Michael_Loguidice
  Copper Contributor
  Sep 18, 2023
  jwioskowski
  
  I am having the same problem and unfortunately we don't have the luxury to redo the recording. I hope MS can provide a solution. Has anyone heard more on this?
  
  Thank you!