Teams PSTN report called Number Showing as Anonmyous

Copper Contributor

Hello Team

Recently i took PSTN - Direct Routing report from teams admin center and found few are the caller ID as stamped as anonymous

i checked the caller ID policy below

Identity : Global
Description :
EnableUserOverride : False
ServiceNumber :
CallingIDSubstitute : LineUri
BlockIncomingPstnCallerID : False

Identity : Tag:cloudmonkeysAnonymous
Description :
EnableUserOverride : True
ServiceNumber :
CallingIDSubstitute : LineUri
BlockIncomingPstnCallerID : False

 

" Global policy" caller ID policy is applied to the users showing as anonymous .

5 Replies
To clarify, what is the exact report name you're looking at? As for the actual report lines, is it showing the direction of the call (in/out/bot in/bot out/etc), and who is showing up as anonymous (caller/callee)? Is it all calls, or just some calls?

Some context on this has surfaced on Microsoft Q&A

https://docs.microsoft.com/en-us/answers/questions/444108/ms-teams-caller-id-policy-34anonymous34.ht...

@ramki40 - can you let @jangliss and I know in more detail what you are seeing. Adding @Linus Cansby  who may also have some ideas too once you report back

Best, Chris

@jangliss : i took the PSTN Report from Teams Admin center and where some caller ID is showing as anonymous for the call type Byoutout

Note : am @ramki40.