Forum Discussion
Teams profile photos replaced by placeholder?
Sorry to dredge up an old issue, but this issue has not been fixed. We have an AAD hybrid, with O365 Cloud-based (no on-Prem), and I get this profile picture issue at least once a week for more than one user. Sometimes it takes a couple of weeks, and mysteriously the profile picture will appear. Other times, never. Today I tried changing the picture in the Admin console of O365, and it says it saved the changes, but if you go back into the console 30 minutes later, picture is gone again. I have resized the image and everything to try and meet as many requirements as I can for it. No luck. Not to mention, I have a few users who are MAC users, and Teams does not show their picture there. Good luck trying to find a way to 'flush the cache' for Teams on a MAC!
This is a cloud-based issue and has to do with their migration/update techniques I'm almost sure of it, simply based on the odd behavior and lack of consistency. Any word ever come from Microsoft on this issue other than 'clear your cache' or 'sign out and back in'?
