Forum Discussion
Bryan-66
Mar 19, 2020Copper Contributor
Teams not working on iPhone
 Teams works on both my desktop and laptop but stopped working on my iPhone.  It will not accept the credentials I use successfully on other devices.  I have uninstalled the app and reinstalled as wel...
Earlmi595
Jul 28, 2020Copper Contributor
I had same issue just now, same phone. You need to clear your cache for Teams.
Settings
scroll all the way down and select TEAMS
Select "clear app data" button.
Close/reopen TEAMS
All good!
renaeinteriano
Mar 16, 2021Copper Contributor
Your suggestion cleared my issue. Thank you so much! Earlmi595
- PremKiranMar 22, 2021Copper ContributorI have same issue on my iPhoneX. It worked for more than year and recently changed my password as it was expired from then it stops working. When i login in Teams it is navigating to Microsoft authenticator and then asking to login there once i login it says to approve the request in authenticator itself.. How can i approve in authenticator where am in authenticator.. Same happening in Outlook as well.