Forum Discussion
Teams not showing as muted
I have several users that are using the Jabra Evolve 75 headset with Teams. If they try to mute themselves using the headset, like the button or putting the mic boom in the up position, Teams does no...
I have also tried disabling all audio processing features in Teams by disabling:
- Automatically adjust mic sensitivity
- Noise Suppression
- High fidelity music mode, which also disables Enable echo cancellation
I rebooted the Mac after changing these settings. No change to the issue.
I have also validated that the issue where the software mute status in Teams is in sync with the hardware mute states of the Evolve 75 UC only about 50% of the time even if the Zoom application is not running on the computer.
