Apr 23 2020 08:41 AM
Hi there,
I have a MacBook Pro and I'm a school student, trying to join virtual lessons school are providing during this period. I have been using teams for a little while now, and everything has been working fine, until today. I tried booting up teams however it was stuck loading for about 10 mins. Then the screen turned white for a few more mins, before returning to the loading screen - causing a continuous loop. Teams just didn't open at all! I also tried the safari version, but this too did not load for me.
Any help and suggestions would be greatly appreciated - doing A-level work is difficult without any lessons!
Apr 23 2020 08:45 PM
@Metz2908 Have you removed and reinstalled the Teams app?
Apr 24 2020 12:38 AM
Hi @PaulaSillars, thanks for your reply. I have tried this method twice, but again nothing has happened - I probably should have mentioned this. Do you have any other solutions to the problem?
Many thanks
Metz2908
Apr 26 2020 05:18 PM
@Metz2908 I don't have a huge amount of experience with Teams on a Mac, but this might help?