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heine-ken's avatar
heine-ken
Copper Contributor
Nov 01, 2024

Teams Mobile - "Custom Notifications" NOT WORKING

When selecting "Notifications > Notify me for > Customized", I am just being sent to the Android app notifications for this app, which does not have anything to do with custom notifications, only Permissions, where all the necessary allowances are given.

It has been like this for months...

This used to work on my old S21 ..

 

TLDR ; If I select customized > I am being sent to Android app notification permissions?!

 

Selecting this sends me to Android app notifications permissions, not custom notifications.The Android app notifications permissions where you cannot select what you are notified about.

 

Samsung Galaxy S24U, Mobile app is up to date.

  • heine-ken's avatar
    heine-ken
    Copper Contributor

    Bump, I mean this is a total dealbreaker for using teams, where am I supposed to get help with this?

    • wowmeow's avatar
      wowmeow
      Copper Contributor

      I have found a resolution. Not sure if it will be slightly  different for other phone models

      My work phone is a Samsung. Steps below:

      teams settings > Notification> Advance Setting> and turn on Manage notification categories for each app.

      Teams settings> Notification> custom, scroll to the bottom> click notification categories

       

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