Teams Mobile App. Link not supported. You cannot open this link on the mobile app.

Senior Member

Hello fellow Teamsters,
I'm trying to troubleshoot an issue with the Teams Mobile App.
We have corporate joined devices that run either Android or iOS.
When tapping a link in a post on the Teams Mobile App, we see different experiences.
Links open as expected
Android 10
Links do not open and we received the following message:
"Link not supported.  You cannot open this link on the mobile app.  Please open it on the desktop or web app."
I have performed some initial searches online and found this previously being reported but no resolution.
Has anyone else experience this?  If so, how did you resolve?
Kind regards, Darren

2 Replies

I must apologize but I do not have an answer for this. I too have a user that is experiencing this same issue on iOS however, I would be interested in any others that may be experiencing this issue on either mobile device OS and what was done to fix it.


Thank you in advance.   




I have the same issue with IOS now that I updated to ver. 2.0.17, was there ever a solution found for this issue of teams mobile apps not supporting the link?


I am having this with a link from and Internal SharePoint site or site folder to a Teams post, opens in the desktop, in mobile apps returns an error message stating file type not supported....?