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vrspencer1's avatar
vrspencer1
Copper Contributor
Jun 20, 2019

Teams Mobile App - Incoming Calls Forwarding to Voicemail on iphone

We have 32 franchise owners that have the Teams App on their phones.  Most have no problem with the video calls coming through to them.  We have some that have issues with the calls forwarding to the...
microsoft teams
vrspencer1's avatar
vrspencer1
Copper Contributor
Jun 20, 2019

adam deltinger   The calls are forwarding to his voicemail.  He can chat.  He did go into his settings and checked his notifications.  Everything seems okay. 

vrspencer1's avatar
vrspencer1
Copper Contributor
Jun 20, 2019
I have 4, all iphone. video and voice calls forward to voicemail.
  • adam deltinger's avatar
    adam deltinger
    MVP
    Jun 20, 2019
    Checked the voicemail settings in the web / desktop app?
    • vrspencer1's avatar
      vrspencer1
      Copper Contributor
      Jun 20, 2019
      he has no desktop app. He works primarily from his iphone.
      • Ryan Steele's avatar
        Ryan Steele
        Bronze Contributor
        Jun 21, 2019
        Users can also check their Call Forwarding settings from within the mobile app. It’s under Settings > Calling.

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