08-22-2020 12:42 AM - edited 08-22-2020 12:59 AM
When I am in a Teams meeting and go on mute, I can't seem to use the microsoft speech recognition to open other apps and make notes while I am still on a call but this works with browser version of the Teams. With browser version I can go on mute while on a call and still open other apps and dictate.
Can you please help to resolve the Teams desktop issue?
08-28-2020 10:48 AM
Hi @MizanNet ,
What device are you using as a MIC, is it a headset or something built-in? Also are you muting via a device or using the mute option within the Teams Client/Web App only?
Thanks
Henry
08-29-2020 12:21 AM
I am using plantronics blackwire 5220 serie Click here
To mute I am using the mute option within the Teams Client but same thing happens when using the device mute control.
As mentioned before the web version of Teams works perfect but not the desktop version.
08-29-2020 12:29 AM
08-29-2020 12:36 AM
Thanks for investigating this issue. I will update you if I find a solution too.
I have also unchecked from headset microphone properties
"Allow applications to take exclusive control of this device" this didn't make any difference.
It must be something with desktop Teams app as web version works
Many Thanks
Mizan