Forum Discussion

Copper Contributor

Aug 22, 2020

Teams Meeting using Microsoft Speech recognition

When I am in a Teams meeting and go on mute, I can't seem to use the microsoft speech recognition to open other apps and make notes while I am still on a call but this works with browser version of t...

MizanNet

Copper Contributor

Aug 29, 2020

Hi HenryPhillipsNimbitech

I am using plantronics blackwire 5220 seriehttps://www.aosonline.co.uk/plantronics-blackwire-5220-c5220-ww-headset-207576-01?language=en&currency=GBP&dfw_tracker=21356-53563_gb&msclkid=59b1513d0a701daaeb4c0e770b71af4f&utm_source=bing&utm_medium=cpc&utm_campaign=Google%20Shopping&utm_term=4575342762320979&utm_content=Telephone%20Headsets%20%7C%20Handset%20Lifters

To mute I am using the mute option within the Teams Client but same thing happens when using the device mute control.

As mentioned before the web version of Teams works perfect but not the desktop version.

HenryPhillipsNimbitech

Bronze Contributor

Aug 29, 2020

Hi,

It is interesting in the web that it only mutes your mic for the bowser session.

I will keep looking/ thinking but for now I would give this a vote: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/40408468-mute-the-team-software-not-the-microphone-hardwar

Thanks

Henry

MizanNet
Copper Contributor
Aug 29, 2020
Hi HenryPhillipsNimbitech

Thanks for investigating this issue. I will update you if I find a solution too.

I have also unchecked from headset microphone properties
"Allow applications to take exclusive control of this device" this didn't make any difference.

It must be something with desktop Teams app as web version works

Many Thanks
Mizan