SOLVED

Teams Login issue

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New Contributor

User is getting "You cannot access this right now".

You sign in was successful, but doesn't meet the criteria to access this resource. Ex: You might be signing in from a browser, app or location that is restricted by your admin. 

8 Replies

@lingitexpress 

 

Hi,

Did you clean up the browser? Did you try a different browser? 

Here are a list of known issues:

https://support.office.com/en-us/article/why-am-i-having-trouble-signing-in-to-microsoft-teams-a02f6...

best response confirmed by lingitexpress (New Contributor)
Solution

This message hints that there might be a Conditional access policy configured in your tenant, that might be limiting access. Best check with your IT folks.

@Vasil Michev I've checked the same in Conditional access policy, there is no such policy is applied to the user. Do you have any other suggetion

@vramos

 

Sorry buddy, it doesn't work either. Any other suggestion. 

@lingitexpress asks for "join in with a code"

Didn't receive microsoft code on mobile 

 

Please could you help for next time

@Ilaben 

Hi,

The team owner have to send you the team code, that meeting is private and the owner/organizar is the one that can provide you the code. You need to contact them or send them a request to join in the team.

https://support.microsoft.com/en-us/office/create-a-link-or-a-code-for-joining-a-team-11b0de3b-9288-...

https://support.microsoft.com/en-gb/office/use-a-link-or-code-to-join-a-team-c957af50-df15-46e3-b5c4...

@Vasil Michev Exactly. Conditional access policy is configured in your tenant. The user's account needs to be excluded from the restricted list/group in Azure Admin Portal in Office 365 admin portal.