Forum Discussion
Teams Internal user getting "Due to org policy changes this chat is no longer available."
I have an internal user attempting to message another internal user but they are getting the message "Due to org policy changes this chat is no longer available. Continue with Skype for Business". Th...
Hi, if you are not able to narrow it down by previous suggestions, such as comparison, settings, policies and the coexistence appearance you experience (showing as external for that user) I recommend opening a ticket with the official support.
Let me know how it goes!
Let me know how it goes!
ChristianBergstrom I have this exact same issue with two colleagues. When I call them, it rings their Skype for Business, if they call me, it rings to Teams. Both in Islands modes, nothing different about our accounts. I had a long case open with Microsoft about this about a month ago and then the issue resolved itself, so I closed the ticket. Unfortunately, it came back about a week later, but I haven't had the time to reopen the ticket.
jchimovitz - if you're able to get a resolution, please post here - thanks!