Teams History doesn't show contact name

Copper Contributor

teams.PNG

 

Hello,

 

If you look at the above screenshot, the History in Calls on Teams does not show the contact name for known contacts in the list consistently. You have to select the call, then click the Profile icon in the Details section to see the contact name. In the example above, I select the call coming from the number ending in 3682 which I know is a contact in my list of contacts, and you can see in the Details section it still only shows the phone number. Until you click on the profile icon and it shows you the actual name for the contact. 

 

How can I get that contact name to show up in the History without needing to drill down into each call?

1 Reply
How are actually calls being made? In my particular case where all the calls are Teams Calls no realated to a phone number I can see all the contact names