Teams freezes when I unshare the screen on Teams

New Contributor

Teams freezes when I unshare the screen on Teams - this started happening when I made a clone of my internal SSD to NVMe SSD and replaced the internal SSD with NVMe SSD. Before I made the clone and replace it - Teams was working fine on my newly purchased computer last year. I uninstalled Teams and re-installed Teams but it did not help. My Windows 10 desktop computer is 1TB NVMe SSD with 64GB RAM which I bought 1 year ago.

 

Please let me know what is the solution.

3 Replies
Hi,
Might I ask what actions has you done here to remediate the problem? I'm thinking here on things such as:
- Removing Teams cache (Quite sure it will not solve the problem).
- Uninstall the Teams client and then install it again
- Grab the Teams Logs, open a support ticket and share the logs so they can help on troubleshooting the problem
I can share and unshare the screen when I use the Teams from the browser
Ok, so that confirms the problem is with the Teams desktop client: Did you do any of the things I mentioned in my post?