Forum Discussion
Teams Dialpad - isEVEnabled:Null
Hi All, After working wit Microsoft Support now for a week and getting no where, Hoping you guys can give me more luck. We are having issues provisioning users, and the dial pad not showing in T...
Hi, Sorry, for being silly, Whats an ICM? I have a ticket number from online support and the emails we have been sending that's all.
Simon-G was this problem solved, and if so, how did you do it? Having the same problem here. 3 users, all the same, but 1 is missing the dialpad.
In my case the solution was to assign a new voice routing policy to the user and then wait an hour.
New-CsOnlineVoiceRoutingPolicy "US and Canada" -OnlinePstnUsages "US and Canada"
# maybe wait http://www.teamsadmin.com/2018/10/03/direct-routing-assign-only-user-policy-specific-user/
Grant-CsOnlineVoiceRoutingPolicy -Identity "myEmail@contoso.com" -PolicyName "US and Canada"
