Teams crashes my internet connection when somebody starts screen sharing

New Contributor

My entire laptop internet disconnects when somebody screen sharing, but in same network working fine in mobile app.


Edit 1: Now facing the problem on normal teams audio call also. 

2 Replies
I’d recommend to try updating your graphics and network drivers and also try to disable the gpu option in the teams settings!

@adam deltinger As recommended i've tried disabling the GPU hardware acceleration. No luck. All the drivers and Windows OS is up to date. Any other pointers ?