SOLVED

Teams camera too dark

%3CLINGO-SUB%20id%3D%22lingo-sub-1283139%22%20slang%3D%22en-US%22%3ETeams%20camera%20too%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1283139%22%20slang%3D%22en-US%22%3E%3CP%3EMy%20teams%20camera%20is%20to%20dark%20and%20has%20wierd%20contrast.%20Camera%20works%20fine%20in%20other%20apps%20like%20Skype.%3C%2FP%3E%3CP%3EPlease%20let%20me%20know%20if%20there%20is%20any%20fix.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1283139%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ETeams%20Camera%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1492195%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20camera%20too%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1492195%22%20slang%3D%22en-US%22%3E%3CP%3EStill%20no%20comment%20from%20Microsoft%3F%20Go%20figure%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1452079%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20camera%20too%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1452079%22%20slang%3D%22en-US%22%3E%3CP%20class%3D%22_1qeIAgB0cPwnLhDF9XSiJM%22%3E%3CSTRONG%3EVote%20here%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F32559460-camera-adjustments-in-meetings%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F32559460-camera-adjustments-in-meetings%3C%2FA%3E%3C%2FSTRONG%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1492320%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20camera%20too%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1492320%22%20slang%3D%22en-US%22%3E%3CP%3EHello%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F690222%22%20target%3D%22_blank%22%3E%40adam_motl%3C%2FA%3E%26nbsp%3BThe%20community%20site%20is%20sponsored%20by%20Microsoft%20to%20be%20used%20by%20members%20of%20the%20community%20as%20a%20way%20for%20them%20to%20share%20information%20and%20best%20practices%20learned%20from%20years%20of%20experience.%26nbsp%3BThe%20community%20is%20considered%20to%20be%20valued%20members%20of%20the%20extended%20Microsoft%20family%20and%20include%20experts%20in%20their%20areas.%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EIf%20you%20require%20direct%20Microsoft%20support%2C%20it's%20best%20to%20contact%20your%20internal%20Administrator%20to%20open%20a%20support%20ticket%2C%20or%20you%20can%20go%20to%20answers.microsoft.com%20for%20technical%20support%20from%20internal%20Microsoft%20staff.%26nbsp%3B%20And%20as%20you%20were%20directed%20in%20the%20response%2C%20there%20is%20also%20a%20Uservoice%20site%20managed%20by%20Microsoft%20where%20you%20can%20report%20bugs%20or%20feature%20suggestions%2C%20vote%20on%20others%2C%20and%20keep%20track%20of%20their%20progress.%26nbsp%3B%20Microsoft%20does%20its%20best%20to%20provide%20many%20channels%20of%20communication%20to%20meet%20its%20customers'%20needs.%20Thank%20you%20for%20visiting%20the%20Tech%20Community.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1614919%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20camera%20too%20dark%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1614919%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F610266%22%20target%3D%22_blank%22%3E%40bharath-ops%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EG'day%3C%2FP%3E%3CP%3EI%20have%20had%20this%20issues%20on%20some%20client%20machines%2C%20the%20only%20%22Workaround%22%20that%20I%20have%20found%20that%20works%20is%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOpen%20Teams%20and%20join%20the%20meeting%20with%20the%20camera%20on%20(This%20will%20join%20the%20meeting%20with%20the%20video%20dark)%3C%2FP%3E%3CP%3EOnce%20the%20meeting%20is%20joined.%3C%2FP%3E%3CP%3EOpen%20the%20windows%2010%20Camera%20App%20(Should%20be%20installed%20by%20default%20with%20windows%2010)%20and%20once%20the%20app%20opens%20this%20should%20automatically%20readjust%20your%20team%20camera%20darkness%20%5C%20settings%20and%20should%20appear%20as%20normal.%3C%2FP%3E%3CP%3EHope%20this%20helps%20in%20the%20meanwhile%20until%20this%20issues%20is%20resolved%20by%20Microsoft...%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EJust%20recently%20I%20have%20also%20rolled%20back%20the%20drivers%20for%20the%20integrated%20camera%20in%20device%20manager%20and%20this%20seems%20to%20have%20resolved%20the%20issue....%20Currently%20testing%20but%20will%20update%20in%20a%20couple%20of%20days%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThis%20is%20what%20It%20rolled%20back%20to%20once%20I%20did%20a%20roll%20back%20driver%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22ITWorker_0-1598490259038.png%22%20style%3D%22width%3A%20405px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F214894iF081CD8DF0E84B93%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20title%3D%22ITWorker_0-1598490259038.png%22%20alt%3D%22ITWorker_0-1598490259038.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Occasional Visitor

My teams camera is to dark and has wierd contrast. Camera works fine in other apps like Skype.

Please let me know if there is any fix.

4 Replies
Highlighted
Best Response confirmed by ThereseSolimeno (Microsoft)
Highlighted

Still no comment from Microsoft? Go figure

Highlighted

Hello @adam_motl The community site is sponsored by Microsoft to be used by members of the community as a way for them to share information and best practices learned from years of experience. The community is considered to be valued members of the extended Microsoft family and include experts in their areas. 

 

If you require direct Microsoft support, it's best to contact your internal Administrator to open a support ticket, or you can go to answers.microsoft.com for technical support from internal Microsoft staff.  And as you were directed in the response, there is also a Uservoice site managed by Microsoft where you can report bugs or feature suggestions, vote on others, and keep track of their progress.  Microsoft does its best to provide many channels of communication to meet its customers' needs. Thank you for visiting the Tech Community.

 

 

Highlighted

@bharath-ops 

G'day

I have had this issues on some client machines, the only "Workaround" that I have found that works is:

 

Open Teams and join the meeting with the camera on (This will join the meeting with the video dark)

Once the meeting is joined.

Open the windows 10 Camera App (Should be installed by default with windows 10) and once the app opens this should automatically readjust your team camera darkness \ settings and should appear as normal.

Hope this helps in the meanwhile until this issues is resolved by Microsoft... 

 

Just recently I have also rolled back the drivers for the integrated camera in device manager and this seems to have resolved the issue.... Currently testing but will update in a couple of days

 

This is what It rolled back to once I did a roll back driver

 

ITWorker_0-1598490259038.png