04-05-2020 03:54 PM
06-09-2020 01:18 PM - edited 06-26-2020 07:44 AMSolution
06-26-2020 08:17 AM
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08-26-2020 05:37 PM - edited 08-26-2020 06:05 PM
I have had this issues on some client machines, the only "Workaround" that I have found that works is:
Open Teams and join the meeting with the camera on (This will join the meeting with the video dark)
Once the meeting is joined.
Open the windows 10 Camera App (Should be installed by default with windows 10) and once the app opens this should automatically readjust your team camera darkness \ settings and should appear as normal.
Hope this helps in the meanwhile until this issues is resolved by Microsoft...
Just recently I have also rolled back the drivers for the integrated camera in device manager and this seems to have resolved the issue.... Currently testing but will update in a couple of days
This is what It rolled back to once I did a roll back driver
11-04-2020 03:05 PM
@redrook I don't know what to tell you but running the camera app in Win 10 and Teams is possible.... As its the work around I was using on a couple of machines.
I have had mixed results with the divers. On one device it has worked fine, on another uninstalling the driver from device manager and then that worked and others units are still not working at all... unless I open the camera app in Win 10 and Teams at the same time.
It is very inconclusive to my finding.
11-04-2020 03:16 PM
11-04-2020 03:32 PM