Forum Discussion
Teams camera too dark
- Jun 09, 2020
Vote here: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/32559460-camera-adjustments-in-meetings
G'day
I have had this issues on some client machines, the only "Workaround" that I have found that works is:
Open Teams and join the meeting with the camera on (This will join the meeting with the video dark)
Once the meeting is joined.
Open the windows 10 Camera App (Should be installed by default with windows 10) and once the app opens this should automatically readjust your team camera darkness \ settings and should appear as normal.
Hope this helps in the meanwhile until this issues is resolved by Microsoft...
Just recently I have also rolled back the drivers for the integrated camera in device manager and this seems to have resolved the issue.... Currently testing but will update in a couple of days
This is what It rolled back to once I did a roll back driver
ITWorker You cannot open the camera app in Win 10 if the camera is already being used by another app (e.g. Teams). What you suggest is not possible.
And do you have an update on the driver update as you said?
- ITWorkerNov 04, 2020Copper Contributor
redrook I don't know what to tell you but running the camera app in Win 10 and Teams is possible.... As its the work around I was using on a couple of machines.
I have had mixed results with the divers. On one device it has worked fine, on another uninstalling the driver from device manager and then that worked and others units are still not working at all... unless I open the camera app in Win 10 and Teams at the same time.
It is very inconclusive to my finding.
- redrookNov 04, 2020Copper ContributorIt's not possible to have the camera on for Teams and on for the app. You can have Teams open along with the camera app, sure, but the camera can't be on. At least for me it isnt possible to have two apps accessing the camera at once.
- ITWorkerNov 04, 2020Copper ContributorSo you have opened teams and joined a meeting with you camera on?
Then once you have joined the meeting with your camera on you have opened up the default win10 camera app. Has this made you camera lighter \ back to normal or is it still dark?