Teams Call - Problems on Mac

Copper Contributor

Over the last two days I've been unable to join Teams video calls from my MacBook (Mojave 10.14.6).  Yesterday it was only problems with channel calls; today 1:1 chat calls also fail.  I can make the same calls from my iPhone using the same ISP.  We've had reports from three other Mac users in our organization having similar problems.  Any ideas or similar issues?

1 Reply

@gsdiment Same issue here. Most of our employees are using Windows 10 Pro but a colleague and I are using Mac OS (Catalina version 10.15.5). Teams calls are almost impossible to setup or join the last few weeks via our Macbook Pro's.

I almost constantly have to join via my Android smartphone which is not really handy if you want to see a spreadsheet on a shared screen.

Before it worked almost flawless but the last few weeks have been a total disaster!