Forum Discussion
owler_77
May 14, 2020Copper Contributor
Teams call controls on jabra headset not working
Hi, I recently bought a new Jabra Evolve 75 headset to replace my old wired plantronics set. I purchased the Microsoft version of the headset, which is supposed to have better integration with M...
- Jul 28, 2021
I found a solution for my Jabra Speak 510 where the controls and LEDs did not work for teams on USB - Bluetooth worked.
Change the Driver to "Jabra SPEAK 510 (Sound Research)" to "Jabra SPEAK 510 USB (Sound Research)" by selecting available drivers.
No everything is fine again. Seems to be that Windows selected the wrong driver after updating to 20H2...
espryte
Dec 07, 2021Copper Contributor
PRaymaekers you've got to delete the driver, not just uninstall it.
PRaymaekers
Dec 07, 2021Copper Contributor
Thanks for the info, everyone. I got it fixed!
Manually searching for the drivers did only show the one without USB.
From device manager, I could only uninstall, it did not show the option to delete the driver. So I used DriverStoreExplorer (https://github.com/lostindark/DriverStoreExplorer) to force the deletion of the driver and after reboot, it automatically switched to the driver with 'USB' in it and now it works perfect!
Manually searching for the drivers did only show the one without USB.
From device manager, I could only uninstall, it did not show the option to delete the driver. So I used DriverStoreExplorer (https://github.com/lostindark/DriverStoreExplorer) to force the deletion of the driver and after reboot, it automatically switched to the driver with 'USB' in it and now it works perfect!