Forum Discussion

Copper Contributor

Nov 20, 2022

Solved

Teams Bug - Limits Internet Bandwidth

Hi I've been having issues with internet throughput. My line is 1Gbps, but recently, I can't get it to go over 300-400 Mbps. After a lot of troubleshooting with my network, ISP, devices, cables etc...

microsoft teams

StaceeFrane
Dec 01, 2022
It is a known issue that Teams client uses a large amount of resources for many computers. This is on the roadmap for resolution. You can increase your RAM. Yet, it does not affect your internet connectivity.

AlanMcBurney

Copper Contributor

Nov 20, 2022

Ed Woodrick

Teams is 100% the root cause and throttling my internet connectivity.

I don’t need to justify why I require 1Gbps, regardless Teams should not be causing the issue, but it is.

Alan

StaceeFrane

Former Employee

Dec 01, 2022

It is a known issue that Teams client uses a large amount of resources for many computers. This is on the roadmap for resolution. You can increase your RAM. Yet, it does not affect your internet connectivity.

Alex_C_BE
Copper Contributor
Jul 27, 2023
Hello StaceeFrane We are now 8 months later and the issue is still active - when using Teams in group conversation - the bandwidth drops like hell. Moving on my side from 190Mb/sec to 2k/sec - The app is often useless since even turning video down doesn't help increase bandwidth enough to hold a conversation. The only reason why bandwidth drops is Teams conversation launched. What strange is is that I don't have the issue 100% of the time...
AlanMcBurney
Copper Contributor
Dec 01, 2022
StaceeFrane
.The machine is high spec’d with 32GB of RAM, A clean rebuild of the machine resolved the issue. Still unsure as to why but the Teams client was 100% responsible for the connectivity issues.