Teams Addin Issue

Copper Contributor

Dears,

We have many users with Office 2013/2016, recently after Teams updated automatic, they lose the add-in in their Outlook desktop app.

We checked 1.0.22147.1 is the last version this Add-in can work, we have to :

  1. Remove the folder: %localappdata%\Microsoft\TeamsMeetingAddin\{last version}
  2. Rename 1.0.22147.1 folder to {last version}

Restart Outlook this works, but this is boring that each time Teams updates we need to do this for hundreds of users.

Anyone has any idea about this? Thanks.

5 Replies

Hello

Anyone with some ideas? We are going to be killed by this issue.:sad:

Thank you Christian, I've checked all the steps, and doesn't work.
The problem is old Office2013/2016 has only security update and no more function update, so I am wondering it's not compatible with new version of add-ins.
Thank you, but unfortunately... doesn't work.
Let me say, I've tested everything I can search in the cyber world.
That's why I am wondering it's a problem of Office 2013/2016.