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Stream transcript not being produced

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New Contributor

I've recorded seven trainings using Teams by recording only myself in a session, and find it to be an incredible tool. However, it's been a few days now, and the transcripts for two of the recording were never produced / created. The message I continue to receive is:  "The transcript is taking longer than expected. Refresh, or check back later." Can I expect that they will ever be created? 

2 Replies
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Best Response confirmed by ThereseSolimeno (Microsoft)
Solution

@sandra0108 Hi, at least you get an message that it is taking longer time to create the transcript than expected. So that sounds like there is something processing in the background. If nothing is updated after the weekend I suggest that you create a support ticket to Microsoft Support and have them to look into this issue. 

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@Linus Cansby thank you. I've submitted a support ticket.