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Status Stuck at "Status Unknown"

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baykalokandemir
Occasional Visitor

Hi there everyone. I'm using the Free version of Microsoft Teams along with 4 other team members. I'm the only one with the issue where I can't see anyone's statuses or change mine. All statuses are stuck as "status unknown". /available yields in a few seconds of "setting your status to available" and then nothing. On Mobile, whenever I try to change my status it says "Something Went Wrong". So far I tried it in 2 different PCs and an Android phone on 2 different networks. Anything I'm missing here? Thanks in advance.

 

Edit: I also cannot add a status message. 

3 Replies

@baykalokandemir 

 

I am having the same issue.  Just trying Teams out to see if it is a good fit.  This snafu doesn't help the case to switch.

 

It seems that there is something wrong at the account level, as it's the same for the desktop app, web page, and mobile app.

@baykalokandemirSame for me no status changes possible. Fresh install on Dektop and mobile. Has someone an idea?

 

@baykalokandemir 

We have the same problem. We use Exchange 2016 Hybrid and in teams the status is shown as unknown.

Does anybody have an idea? I checked every google entry but no helpful hint

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