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%3CLINGO-SUB%20id%3D%22lingo-sub-1199949%22%20slang%3D%22en-US%22%3ESign%20in%20to%20Teams%20Looks%20like%20you%20already%20have%20an%20account.%20Sign%20in%20to%20open%20Microsoft%20Teams.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1199949%22%20slang%3D%22en-US%22%3E%3CP%3ESigning%20up%20to%20free%20teams%20I%20get%20this%20message%3C%2FP%3E%3CDIV%3E%3CH2%20id%3D%22toc-hId--1407877794%22%20id%3D%22toc-hId--1407877766%22%20id%3D%22toc-hId--1407877766%22%20id%3D%22toc-hId--1407877766%22%20id%3D%22toc-hId--1407877766%22%3ESign%20in%20to%20Teams%3C%2FH2%3E%3C%2FDIV%3E%3CDIV%3E%3CDIV%20class%3D%22message-content%22%3E%3CP%3ELooks%20like%20you%20already%20have%20an%20account.%20Sign%20in%20to%20open%20Microsoft%20Teams.%3C%2FP%3E%3CP%3Ebut%20when%20I%20sign%20in%20with%20that%20account%20I%20get%20a%20message%20that%3C%2FP%3E%3CH1%20id%3D%22toc-hId--1418380898%22%20id%3D%22toc-hId--1418380870%22%20id%3D%22toc-hId--1418380870%22%20id%3D%22toc-hId--1418380870%22%20id%3D%22toc-hId--1418380870%22%3EYou're%20not%20on%20Teams%20yet%2C%20but%20you%20can%20set%20it%20up%20for%20your%20organization.%3C%2FH1%3E%3CDIV%20class%3D%22mceNonEditable%20lia-copypaste-placeholder%22%3E%26nbsp%3B%3C%2FDIV%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22teams.png%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F174004iC2556C477E177454%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22teams.png%22%20alt%3D%22teams.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3EI%20cannot%20access%20web%20client%20or%20desktop%20client.%3C%2FP%3E%3CP%3EWhat%20can%20I%20do%3F%3C%2FP%3E%3CP%3EThank%20you!%3C%2FP%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1199949%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3ESign-up%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETeams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1206151%22%20slang%3D%22en-US%22%3ERe%3A%20Sign%20in%20to%20Teams%20Looks%20like%20you%20already%20have%20an%20account.%20Sign%20in%20to%20open%20Microsoft%20Teams.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1206151%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F570245%22%20target%3D%22_blank%22%3E%40Klaus_Zuidwijk%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAre%20you%20signing%20in%20with%20an%20Office%20365%20account%3F%20You%20cannot%20use%20the%20free%20version%20of%20Teams%20with%20an%20Office%20365%20account.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1206800%22%20slang%3D%22en-US%22%3ERe%3A%20Sign%20in%20to%20Teams%20Looks%20like%20you%20already%20have%20an%20account.%20Sign%20in%20to%20open%20Microsoft%20Teams.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1206800%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F214649%22%20target%3D%22_blank%22%3E%40Andrew%20Hodges%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EYes%20this%20is%20with%20a%20Free%20account.%20I%20have%20solved%20this%20by%20sending%20me%20the%20invite%20again%20from%20the%20web%20client%20that%20worked%20(it%20worked%20only%20on%20firefox%2C%20with%20chrome%20and%20desktop%20client%20I%20had%20problems).%20Very%20confusing%20to%20setup%20really...%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1214086%22%20slang%3D%22en-US%22%3ERe%3A%20Sign%20in%20to%20Teams%20Looks%20like%20you%20already%20have%20an%20account.%20Sign%20in%20to%20open%20Microsoft%20Teams.%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1214086%22%20slang%3D%22en-US%22%3EThis%20is%20a%20bug%20and%20there%20is%20a%20work%20around%20for%20now%2C%20but%20a%20fix%20is%20coming%20as%20it's%20a%20known%20issue.%20Please%20see%20my%20reply%20here%20for%20work%20around(seems%20similar%20to%20how%20you%20got%20into%20it)%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fcannot-access-microsoft-teams%2Fm-p%2F1212804%23M46636%22%20target%3D%22_blank%22%3Ehttps%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fmicrosoft-teams%2Fcannot-access-microsoft-teams%2Fm-p%2F1212804%23M46636%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EBut%20hopefully%20this%20gets%20fixed%20soon%20so%20you%20can%20just%20login%20normally.%3C%2FLINGO-BODY%3E
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New Contributor

Signing up to free teams I get this message

Sign in to Teams

Looks like you already have an account. Sign in to open Microsoft Teams.

but when I sign in with that account I get a message that

You're not on Teams yet, but you can set it up for your organization.

 

teams.png

I cannot access web client or desktop client.

What can I do?

Thank you!

3 Replies
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@Klaus_Zuidwijk 

 

Are you signing in with an Office 365 account? You cannot use the free version of Teams with an Office 365 account. 

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Hello @Andrew Hodges 

Yes this is with a Free account. I have solved this by sending me the invite again from the web client that worked (it worked only on firefox, with chrome and desktop client I had problems). Very confusing to setup really...

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This is a bug and there is a work around for now, but a fix is coming as it's a known issue. Please see my reply here for work around(seems similar to how you got into it): https://techcommunity.microsoft.com/t5/microsoft-teams/cannot-access-microsoft-teams/m-p/1212804#M46...

But hopefully this gets fixed soon so you can just login normally.
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