07-21-2020 04:13 AM
07-21-2020 04:13 AM
Hi all , I have an account and an email set up for Teams that is private .
I would like to set up meeting and invite participant using my work account . Can y pls help me ?
If I try to add it ..system block me . Thanks
07-21-2020 05:05 AM
Hi @IlariaItaly ,
When you say you have an email setup for Teams that is private? What is the Private bit? The use of Teams within, so a Private Channel of a Team or a Team with the Privacy type of Private?
Onto your second point, I am presuming you have accessed Teams successfully using your work account via either the Desktop application or the Web version?
Now at this point are you trying to add someone into a meeting that is outside of your organisation and being blocked?
Also what type of meeting are you trying to setup? A Meet Now bound to a channel or a scheduled meeting via the Teams Client or setup via Outlook? Or just an on demand call with someone via the Chat area of Teams.
I can imagine that regardless of the above and if I am assuming correctly that you are trying to invite someone into a meeting from outside your organisation it is more than likely due to restrictions set at the Org level, in which case you would need to contact one of your administrators that look after your organisations tenant.
07-21-2020 05:13 AM
@henryarphillips365 Hi Henry thanks .
I'm not able to access with my work account : it result blocked , Microsoft support reply now to me saying that accounts need to be update manually by them but I need to contact Teams support
Now contact they gave to me seems not working
07-21-2020 05:35 AM
07-21-2020 05:43 AMSolution
It will ultimately need to be Microsoft that sorts this type of block however and I am sure you have probably been here but I can only recommend: https://support.microsoft.com/en-gb/help/13956/microsoft-account-locked
And if you are unable to do the verification method, choose the virtual agent option until eventually you are routed to a human being and then take it from there.