Forum Discussion

Copper Contributor

Jul 21, 2020

Solved

Set up Teams with work email

Hi all , I have an account and an email set up for Teams that is private . I would like to set up meeting and invite participant using my work account . Can y pls help me ? If I try to add it ..sy...

Account setting

HenryPhillipsNimbitech
Jul 21, 2020
IlariaItaly

It will ultimately need to be Microsoft that sorts this type of block however and I am sure you have probably been here but I can only recommend: https://support.microsoft.com/en-gb/help/13956/microsoft-account-locked

And if you are unable to do the verification method, choose the virtual agent option until eventually you are routed to a human being and then take it from there.

Thanks

Henry

IlariaItaly

Copper Contributor

Jul 21, 2020

HenryPhillipsNimbitech Hi Henry thanks .

I'm not able to access with my work account : it result blocked , Microsoft support reply now to me saying that accounts need to be update manually by them but I need to contact Teams support

Now contact they gave to me seems not working

HenryPhillipsNimbitech

Bronze Contributor

Jul 21, 2020

IlariaItaly

Are you able to provide a screenshot of the exact message you are getting.

Has your account been licensed for Teams?

Thanks

Henry

IlariaItaly
Copper Contributor
Jul 21, 2020
About licence when I buy my PC I have Microsoft licence recorded under another account (private that I mentioned) . I assume all in .
IlariaItaly
Copper Contributor
Jul 21, 2020
HenryPhillipsNimbitech

Yes below screenshot of work account reply if I try to login
- HenryPhillipsNimbitech
  Bronze Contributor
  Jul 21, 2020
  IlariaItaly
  
  It will ultimately need to be Microsoft that sorts this type of block however and I am sure you have probably been here but I can only recommend: https://support.microsoft.com/en-gb/help/13956/microsoft-account-locked
  
  And if you are unable to do the verification method, choose the virtual agent option until eventually you are routed to a human being and then take it from there.
  
  Thanks
  
  Henry
  - IlariaItaly
    Copper Contributor
    Jul 21, 2020
    thanks a lot for all your support.
- HenryPhillipsNimbitech
  Bronze Contributor
  Jul 21, 2020
  IlariaItaly
  
  Did you specify a phone number as part of account creation or afterwards?
  
  So if you click on Enter what do you see then?
  
  Does it partially show a number that it is trying to send the code to?
  
  Thanks
  
  Henry