Forum Discussion

Copper Contributor

Mar 04, 2020

Solved

Restore deleted private message

Hello, I work at a school that uses MS teams for both teachers and students, yesterday we had an incident where a student sent a pm to a teacher with not appropriate text. This msg has now been ...

microsoft teams

ChrisHoardMVP
Mar 04, 2020
It should be in the Office 365 Security and Compliance Centre. Login to Admin and under the admin panels select Security and access the Security and Compliance Centre through that

Let me know how it goes. If you are not an admin and don't have access to the Microsoft 365 admin centre, then the solution will be that you will need to raise it to your admin in order to be able to do it.

Best, Chris

ChrisHoardMVP

MVP

Mar 04, 2020

It should be in the Office 365 Security and Compliance Centre. Login to Admin and under the admin panels select Security and access the Security and Compliance Centre through that

Let me know how it goes. If you are not an admin and don't have access to the Microsoft 365 admin centre, then the solution will be that you will need to raise it to your admin in order to be able to do it.

Best, Chris

tony68

Copper Contributor

Feb 18, 2022

Hi Chris,

Is the following statement true? (I didn’t find it on a Microsoft webpage, so I want to verify it):

If there is no retention policy defined for private chats, messages deleted by the end-user from a private 1:1 chat are completely deleted within a day or a few days and cannot be found after that via a content/eDiscovery search.

Thank you,
Tony