Have you ever been in a to-and-fro email conversation that never gets anywhere fast? It might be better to transfer to Teams, and that’s what the Outlook Reply with IM feature does. Instead of battling through multiple replies, you discuss matters in a Teams chat and hopefully end up with a good resolution. At least, that’s the plan.
https://office365itpros.com/2020/02/18/reply-with-im-outlook-teams/
