Oct 07 2019 06:02 AM
Oct 07 2019 06:09 AMSolution
Oct 07 2019 06:26 AM
@Christopher Hoard Thank you so much; the penny has dropped, in so much as we now know that you have to be in a meeting and we can't record from just a call. As there was only one person dialling in we didn't create a meeting, but just dialled him directly.
Jun 08 2020 09:38 AM
@Christopher Hoard it seems the new ios update for ipads has removed record meeting from Teams. Is that something that anyone else is experiencing. The update now allows live captions and blurring the screen but seems to have removed the option for recording which was essential for us. Any idea about why this has been removed? I have the old version of the app on my phone and that seems to still provide the recording facility.
Jun 11 2020 03:41 AM
Jun 15 2020 12:03 PM
Jun 19 2020 02:06 PM
Jul 16 2020 08:09 AM
On my computer I started the meeting through the Teams (thick) Client. I looked at the ( ... ) for options to record meeting and did not find any.
On my IOS iPhone I was able to join meeting. I looked at the ( ... ) for options to record meeting and was able to find the button to record the meeting.
Both times, no option on computer to start meeting, Both times I was able to record meeting.
I have a gut feeling that I have the correct licensing, and that I have the correct permissions with my user account ( I could be wrong though?)
Is there a setting somewhere that allows to only record through IOS but not through Teams Client?
I think I will now go to another user and look at this some more. .. hmmm.
Aug 04 2020 09:28 PM
@ChampTech I am also having the same issue since yesterday for random users, have you find any solution to it? I believe this update is causing this malfunctioning.
Major update: Announcement
Applies To: All
For customers with Office 365 A1 and A1 Plus licenses, Teams meeting recordings will no longer automatically upload to Microsoft Stream effective August 20, 2020.
Sep 28 2020 03:38 AM
@omerahm135 What the issue was with my user, they were using the 32 bit version on a 64 bit machine. When disabling the New Meeting Experience, the option came back to record the meeting. As I did not want to do that, I installed the 64 bit version of teams and enabled the new meeting experience and then the record button came back.
Hope it helps you or any other that is having the issue.
Oct 21 2020 08:38 AM
I have the exact same issue where teams doesn't show the record button on Windows 10 desktop but does show on the mobile devices
Nov 18 2020 12:53 AM
We having same issue, strangely when logging into web Client i can recorder meetings, but join the same meeting on the desktop client the meeting button is greyed out. Has any one managed to resolve it i have uninstalled cleared app data folder but nothing seems to resolve this
Dec 14 2020 02:23 AM
@AxelRumkorf Sorry for Late response we have managed to sort ours out by clearing the teams folder of all cache and worked Outlook and teams have to be closed in order for everything to be cleared
hope this helps anyone else aswell