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Recording meeting has disappeared

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New Contributor

Have previously used the recording function without issue, but when we went to our sprint demo today the function wasn't available. As in it wasn't listed. 

 

Has this capability been removed? 

 

 

2 Replies
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Solution
Hi @AIWelsh,

In the meeting, it should have been in the meeting controls and select More options More options button > Start recording.

Only specific people in the meeting can start or stop recording. See here -

https://support.office.com/en-us/article/Record-a-meeting-in-Teams-34dfbe7f-b07d-4a27-b4c6-de62f1348...

It may explain why you couldn't record. Also

- Both the meeting organizer and the recorder must have Office 365 Enterprise E1, E3, or E5 licenses.

Hope that answers your question!

Best, Chris
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@Christopher Hoard Thank you so much; the penny has dropped, in so much as we now know that you have to be in a meeting and we can't record from just a call.  As there was only one person dialling in we didn't create a meeting, but just dialled him directly. 

 

lesson learned.