SOLVED

Read alerts do not sync from desktop to mobile.

Occasional Visitor

I use Microsoft 365 I get all the messages but if I read the message on my desktop It does not 'read' it in the mobile app. If I read it on the mobile app however it 'reads' it on desktop. I don't get it.

 

 

1 Reply
best response confirmed by adam deltinger (MVP)
Solution
Known bug. See here on the feedback portal

https://feedbackportal.microsoft.com/feedback/idea/5ddaa1d9-d24e-ec11-a819-0022484f395d

Would recommend voting up on it and following so you should be notified when it is remediated. May also want to raise a ticket referencing the feedback. I'll flag it to the engineering team

Hope that answers your question

Best, Chris