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"There was a problem saving the photo. Please try again."
Every time someone tries to change the image of the team we get this error, "There was a problem saving the photo. Please try again." We try and try and try and try and try and try again with NADA. I...
OrlaJoan Hi, wow this conversation is massive. I wonder if all are having identical issues with the photo. Must be that similar has been merged into this one.
Anyway, for the record. Something that can affect is the following.
"Teams users with mailboxes hosted on premises must be synchronized to Azure Active Directory. They can change the user profile picture providing Exchange Server 2016 (Cumulative Update 3), or above, is running on-premises."
'Change your picture in Teams'
See the table with "User's mailbox is hosted in" and the "Modify user profile picture" to see if you should be able to do it.
'How Exchange and Microsoft Teams interact'
https://docs.microsoft.com/en-us/microsoftteams/exchange-teams-interact
Note the 7 disclaimer as well.
"Teams honors the Outlook on the web mailbox policy setting that's configured by tenant admins to control whether users can change their profile picture. If the -SetPhotoEnabled setting is turned off in the policy, users cannot add, change, or remove their profile picture."
jcgonzalezmartin Only 256x256 .png worked for me. I tried 512x512 and 128x128 and both did not work. Using .jpg didn't work either.
ericis Just tried 256x256 png. Didn't work either.
Sill unresolved !
Can't upload picture, have tried all mentioned above to no joy
Ptelle same here as well. Microsoft should have figured out a solution to this issue already
Same issue.
Tried phone app, desktop app, web app, 512x512, 256x256, 256 colours, standing on my head...
Nothing works.
