Forum Discussion
"Issue occurred while checking for updates." new Teams cannot update...
Currently running the new Teams client version 23247.1112.2396.409 in a corporate environment with CIS benchmarks configured via GPO, SSL packet inspection and content filtering, etc... So, lots of o...
Thanks for taking the time to respond, Leon.
Can you provide more information about the Teams update service? Does this appear in services.msc, or is there a process name I can look for in Task Manager? Are there any services that it depends on that must be running, that might have been disabled?
I don't see anything outright preventing "ms-teamsupdate.exe" from running (it generates a small log file when I run it directly and presumably is generating the log file referenced in the original post). I'm able to access the URL of the MSIX package file on statics.teams.microsoft.com in the log entry and successfully download the file via a browser, so it doesn't appear to be a lack-of-connectivity issue.
Thank you.
Can you provide more information about the Teams update service? Does this appear in services.msc, or is there a process name I can look for in Task Manager? Are there any services that it depends on that must be running, that might have been disabled?
I don't see anything outright preventing "ms-teamsupdate.exe" from running (it generates a small log file when I run it directly and presumably is generating the log file referenced in the original post). I'm able to access the URL of the MSIX package file on statics.teams.microsoft.com in the log entry and successfully download the file via a browser, so it doesn't appear to be a lack-of-connectivity issue.
Thank you.