Forum Discussion
di_xu
Oct 08, 2020Copper Contributor
Plantronics Voyager 5200 UC can't end call in Teams
I can tape the call button to open the Teams window, and I can tape the mute button to mute voice during the call. After I finished the call, press the call button in Voyager 5200 UC to end the call ...
di_xu
Oct 11, 2020Copper Contributor
TheM365Guy yes, very strange. Let me wait for Plantronics's further update.
Thanks a lot for your help!
jguidera
Oct 12, 2020Copper Contributor
di_xu You ever get an answer? I have lately completely rebuilt my system and re-installed hub and I have the same problem. pressing the call button on the headset no longer hangs up a teams call. It previously did. I have checked and teams is set as the softphone app.
- IvandretvicJan 17, 2022Copper ContributorI now no longer install any software for Plantronics headsets or Jabra headsets. I simply let the dongle auto detect, and all buttons work as expected. This was the case last year on win10 and now on Win11.
I now run teams in Developer mode and that too works for me. I have used a separate machine to do updates of the dongle - one i never use the headset on. - RH3600Jan 17, 2022Copper Contributor
Ivandretvic Still not working.

- IvandretvicFeb 09, 2021Copper Contributor
di_xu To make you feel better, i am running latest Teams client, BT600 dongle and UC8200 headset with the same issue.
Jabra loudspeaker on the same PC works without a problem.
Answer - works
Mute/unmute - works, however every 3 months requires to resync the headset to dongle to get it to work again