Jan 10 2020 04:04 AM
Jan 10 2020 04:04 AM
I am unable to make the Outlook plugin work for one of our employees. I know where the plugin-in is located on the computer and when I add it manually - nothing happens. I have also reformatted the entire computer but to no avail.
Can other plugins interfere with the proper loading of the Teams plugin?
Do you have any suggestions on what I can do?
Jan 10 2020 11:57 AM
Jan 10 2020 12:00 PM
Mar 25 2020 06:09 PM
@mscola If retail version of Outlook installed Teams Add-in is not supported and wont appear. Reinstall Office from portal.office.com, Start Teams first, then start Outlook (likely need to setup user profile again).
Jun 10 2020 06:40 AM
Your problem is fixed or not?
Tried alot to fix the issue but not succeeded.
Teams add in is not showing in outlook nor in "Com add in"
when i add it manually it gives no error and giving added successfully.
Any help can be appreciated
Jun 10 2020 06:56 AMSolution
@Taimur10 This page explains it all https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook
Go to the Troubleshooting part as well https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#troubleshooting
If Teams is installed and you're having all prerequisites for the add-in to show up in the Outlook client, but it doesn't, my experience is that this process will enable it.
- Restart the Teams desktop client.
- Sign out and then sign back in to the Teams desktop client.
- Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)
Jul 13 2020 08:56 AM
@mscola I know this is a late REPLY to your message, but I just had the same symptom occur today. I closed Outlook and logged out of Teams. I logged back into Teams, opened Outlook, and the plug was enabled and it shows "Teams Meetings" when I create a new meeting request.
The symptom started right after I tried to install Visio. The install failed, and I lost all the O365 file extension associations. I re-loaded O365, then I loaded Visio successfully. That is when I noticed that the "Teams Meeting" plug was missing. Teams wasn't even listed as an available add-in.
Also - we are still using Skype For Business, and we are in "Islands" mode in the Teams Org Settings.
I am running O365, v 16.0.13001.20266 and MS Teams v 1.3.00.13565
...anyhow - just sharing my experience for others. hope it helps!
Jul 21 2020 06:32 AM
Clearing the cache fixed the problem.
We just switched to using Teams only from Island within our organization. The process must of corrupted my files and caused my Outlook to crash. I reinstalled Office365 and still had the problem in Outlook. I opened Outlook in safe mode and was able to turn off all of the add-ons, but Teams was not on the list. After following the instructions on the link you provided and clearing the cache I was able to see the New Teams Meeting Icon in Outlook. Thanks. @Achim Bossler
Dec 17 2020 01:40 AM
When the add-on is installed and still active It most of the time doesn`t mean that the add-on isnt working.
Check the add-on by going to File - > options -> add-ons if it is on the add-on is there.
If the icon of Creating a Teams meeting is not showning.
There is an Easy work around for this.
click with right mouse button on the ribbon in Agenda and click on customize ribbon
after that the window will open.
Add a group to the bar of the ribbon. rename it to TEAMS
after that choose all commands to show and search for New teams meeting most times its the second one that is working.
after that select it and add it via the button add to the created group
just to be sure. add both of them because it differs on which version you have of Teams.
after that press OK. it should look like this.
you can go back to customize ribbon and remove the one that is not working by selecting it and pressing the remove from ribbon after that press ok.
its also possible to schedule it next to skype select it and press the up or down buttons in the customise ribbon menu.
Jan 20 2021 02:58 AM
A method which I use to resolve this which generally tends to work is the below:
1. Navigate to C:\Users\*****\AppData\Local\Microsoft
*** Being the user who is having issues
2. Delete the MicrosoftTeamsAddin folder
3. Copy the file from another users account which works
4. Reopen outlook and check to see if Teams addin is within com addins
If this doesn't work I have used the below:
1. Close outlook
2. Open CMD as Admin
3. cd C:\Users\*****\AppData\Local\Microsoft\TeamsMeetingAddin\1.0.20107\x86 (Addin version number may be different)
4. regsvr32 Microsoft.Teams.AddinLoader.dll
5. Restart machine
Now this doesn't work 100% of the time but I have found this to work in most cases.