Forum Discussion
Open files by default in Desktop or Browser or Teams
Hi Chris70
The users do it in the desktop client > (...) Settings next to Avatar > General > Files (Scroll to bottom)
Best, Chris
Gustav_S If you are using the desktop client you should see the choice of the Desktop app in addition to Teams and Browser. However if you are accessing Teams via the browser you only you see the option for Teams and Browser.
NikkiChapple_ I also have the desktop version installed and only see the Teams and Browser options, No option for App
- Hi,
If you can't see it yet,
1.) Try updating the Teams client
2.) If that doesn't work enable preview (public or developer). Note to enable public preview you/your admin will need to enable you to see the option in the Teams client. Once enabled in the TAC, go to (...) next to the avatar > about > public preview. It'll 100% be there in preview.
Best, ChrisHi Christopher,
I have updated the app, but still i see no option 'Desktop app' in settings.
The thing is: i remember my Teams asking me some time ago to pick a default. This was probably when the feature becme available. And some of my colleagues have indeed set the default to desktop app. But: i was distracted at the time, and picked teams (silly me!)
So I really want to change the default to desktp app, but can't 😞
I don't quite understand what you write about TAC. And i don't have an option > about > public preview. Do I understand correctly that I have to talk to our Admin, to enable this for us / me?
Thanks in advance 🙂
Sytske
- As already stated multiple times in this thread: It does NOT help enabling public preview. Please do not state that "it will 100% be there" when this is not true.
Running latest public preview version or the latest standard release does not enable the option to choose desktop.
It's mind boggling why Microsoft doesn't fix such a blatant error that has such a high impact on usability. It is one of the main complaints from our employees when using teams that they have to go through multiple steps just to open a document.kaaremai - I would kindly ask you do not use caps in your response. It is unprofessional, and there is a code of conduct to these forums.
Sytske the reason to ask to check public preview is to run through a series of steps to identify the issue and if it needs to be raised as a bug. There are really three things to do before getting your admin to raise a ticket to Microsoft. The first is to update the Teams client, which you can do (...) more options next to your avatar, check for updates, update log out and back on and see if it works. The second is to clear the cache and see if it works (Clearing the Cache for Microsoft Teams (Windows) - ANR Information Technology (msu.edu)). The third is to see if the functionality is present in Teams public preview. The reason to check the preview is it is an earlier version of Teams. This functionality is marked generally available with rollout complete per this roadmap item (https://www.microsoft.com/en-gb/microsoft-365/roadmap?featureid=82662) so, yes, it should 100% be in the preview - however from time to time the roll out is not always successful: and if it turns out not to be an issue with your client, Microsoft needs to look into it to find the root cause. If you do raise a ticket, you can say you have done all these steps to get a faster response.
Best, Chris
