04-30-2020 11:27 PM
04-30-2020 11:27 PM
Have been struggling from last few days, trying to find solution for problem in finding the option of Change Background while in the call. I have uninstalled desktop app, reinstalled latest version. It is not even creating the folder in the apps data. Can some one help. I am on (You have Microsoft Teams Version 1.3.00.8663 (64-bit). It was last updated on 5/1/20), with Windws 10 on Lenova Yoga Book. tea
05-01-2020 08:34 AM
05-04-2020 07:29 AM
05-04-2020 07:36 AM
To be able to set background effects you need to be using the desktop client on a PC or Mac. If you couldn’t use the background blur feature on your computer previously, this feature won’t be able to you now, as it requires a modern CPU that supports AVX2.
If you don’t have the background effects option yet but do have background blur – don’t worry, the feature will arrive in your client. If you want to see if it’s ready to download, select your profile picture in the top right-hand corner, then from the menu choose Check for updates.
05-04-2020 11:32 AM
05-04-2020 12:17 PM
@HIPRM As said in the post you replied to, you also need to have a laptop that supports a certain hardware capability in the CPU called AVX2, if you laptop is more than about 5 years old, or is very basic, then it's probably doesn't have the hardware required.
05-04-2020 12:22 PM
@Steven Collier - thanks, yeah I have a fairly recent laptop from Dell. It has a 7th gen Intel process and was made in 2018. Since I am able to use the blur feature, I know I have AVX2.
05-04-2020 12:38 PM
@HIPRMSame problem here....Lenovo Thinkpad T480 with AVX2, Blur effect it's OK, but I don´t have the background effects...
05-04-2020 12:45 PM
@FranciscoLopez - I have a Dell Latitude 3390 2-in-1. I'm using 64-bit Teams version 1.3.00.4461. What version are you on? When I try to update it says I have the latest version.
05-04-2020 12:47 PM
@HIPRM Tiene la versión 1.3.00.8663 (64 bits) de Microsoft Teams. Se actualizó por última vez el 1/5/20.
05-04-2020 01:34 PM
05-27-2020 12:53 AM
@ConnieClarkMissionyour message is about 1 month ago, I have the latest version but I see blur yet, not background effects.
07-12-2020 10:51 PM
I have a problem . In my ms teams background effect option is not showing , what to do
07-31-2020 12:26 PM
08-15-2020 02:33 AM
I am struggling for the past two weeks in teaching my students, because the "show background effects" is not there in the three dots menu in teams. I came across your explanation for why I don't have this option.
Can you help me to know which computers support the AVX graphics. I was searching for a laptop which support AVX, and all what I found does not state this action. Most of the laptops have graphic cards such as (nVidia GeForcer) or (intel HD Graphics 615) or (Radeon graphic processor). They does not indicate whether they support the AVX or not.
I will appreciate it if you will have any answer for me.
09-07-2020 10:21 PM
09-10-2020 01:45 AM
Hi @Anubhav1270 !
If you are not able to view your background effects in MST, Try Updating it manually. Or press Ctrl+comma, and then select general and then go down and check on "Turn on New Meeting Experience"