Forum Discussion
Not able to see Background Effects in Microsoft Teams
Anubhav1270 Remove your webcam from device manager and re-install it. This should solve the issue.
To be able to set background effects you need to be using the desktop client on a PC or Mac. If you couldn’t use the background blur feature on your computer previously, this feature won’t be able to you now, as it requires a modern CPU that supports AVX2.
If you don’t have the background effects option yet but do have background blur – don’t worry, the feature will arrive in your client. If you want to see if it’s ready to download, select your profile picture in the top right-hand corner, then from the menu choose Check for updates.
Check out this article; https://practical365.com/teams-2/microsoft-teams-rolls-out-background-effects-heres-how-you-can-set-a-custom-background-using-it/
HIPRM As said in the post you replied to, you also need to have a laptop that supports a certain hardware capability in the CPU called AVX2, if you laptop is more than about 5 years old, or is very basic, then it's probably doesn't have the hardware required.
StevenC365 - thanks, yeah I have a fairly recent laptop from Dell. It has a 7th gen Intel process and was made in 2018. Since I am able to use the blur feature, I know I have AVX2.
use of background does not need AVX process as i can use a background on zoom from the same pc. its just microsoft which couldnt make an app that would actually work when you need it.
