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VictorHDO's avatar
VictorHDO
Copper Contributor
Jul 21, 2021
Solved

No Audio Content Sharing - MTR - Lenovo Hub500 + Meetup

Hello guys!

I have a Logitech Meetup connected to one ThinkSmart Lenovo Hub 500 with integrated MSTeams. 

When i connect my Laptop, via HDMI to the Hub then start content sharing, the audio from my PC can't be heard from other participants.

Here are some pictures of the connection.

 

 

This is a picture of my Hub's Sceen. I can see and hear my content being show in my TV (my meeting room), but the other participant can't hear my video, just see.



I would like to know if it's possible to share audio to other participants, from my computer connected to the Meeting Room. 

  • It has been temporarily disabled due to a Windows bug in 20H2. Is that the OS version that is running? I would expect it would have taken it by now so this is probably what you are seeing.

    https://docs.microsoft.com/en-us/microsoftteams/rooms/known-issues

7 Replies

  • New release of software, 4.9.12.0 has re-introduced HDMI Audio Sharing. You're device should get an update shortly if automatic.
      • mamun_nasir's avatar
        mamun_nasir
        Copper Contributor

         

         

        Hello guys!
        I am Same Issue and My OS version is 1903. Microsoft Teams Rooms version is 4.9.12.0.

        I have a Logitech rally logitech connected to one ThinkSmart Lenovo Hub 500 with integrated MSTeams. When i connect my Laptop, via HDMI to the Hub then start content sharing, the audio and vedio from my PC can’t be heard from other participants.Here are some pictures of the connection. I can see and hear my content being show in my TV (my meeting room), but the other participant can’t hear my video, just see.I would like to know if it’s possible to share audio to other participants, from my computer connected to the Meeting Room. Hello guys!
        I have a Logitech rally connected to one ThinkSmart Lenovo Hub 500 with integrated MSTeams.
        When i connect my Laptop, via HDMI to the Hub then start content sharing, the audio from my PC can’t be heard from other participants.

        My Hub’s Sceen. I can see and hear my content being show in my TV (my meeting room), but the other participant can’t hear my video, just see.
        I would like to know if it’s possible to share audio and video to other participants, from my computer connected to the Meeting Room.

    • VictorHDO's avatar
      VictorHDO
      Copper Contributor
      Thanks Graham, i'll let you know if it's working.
  • justinbliss's avatar
    justinbliss
    Brass Contributor
    It has been temporarily disabled due to a Windows bug in 20H2. Is that the OS version that is running? I would expect it would have taken it by now so this is probably what you are seeing.

    https://docs.microsoft.com/en-us/microsoftteams/rooms/known-issues
  • Hi,

    Is it only via your Lenovo laptop or do you have the same issue with other laptops (brands and models) too?

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