Forum Discussion

Maydras's avatar
Maydras
Copper Contributor
Oct 12, 2023
Solved

New Teams - Meeting Add-in not working + Image cannot be added to announcement

Hi guys, 

 

I deployed the new MS Teams Client to a bunch of users and turns out that the the Microsoft Teams Meeting Add-in for Outlook isn't working.

It doesn't show up in COM-Add-Ins eventhough it's listed as an installed application. 

Does anyone have the same issue and knows how to fix it?

 

Furthermore it's no longer possible to add an image to the headline of an announcement post:

 

 

 

microsoft teams
  • Maydras's avatar
    Maydras
    Oct 16, 2023
    I managed to get the Add-in working again.
    Steps:
    - Uninstall the Add-in: msiexec.exe /x {A7AB73A3-CB10-4AA5-9D38-6AEFFBDE4C91} /qn
    - Close Microsoft Teams and Microsoft Outlook
    - Start Microsoft Teams and Outlook

    I ended up scripting the uninstallation because every user was affected.

2 Replies

Sort By
  • Jappie's avatar
    Jappie
    Copper Contributor
    Oct 16, 2023

    Maydras 

     

    Same problem with Outlook 2019. After turning Try the new Teams toggle

    at the top of Teams off it was working again.

    • Maydras's avatar
      Maydras
      Copper Contributor
      Oct 16, 2023
      I managed to get the Add-in working again.
      Steps:
      - Uninstall the Add-in: msiexec.exe /x {A7AB73A3-CB10-4AA5-9D38-6AEFFBDE4C91} /qn
      - Close Microsoft Teams and Microsoft Outlook
      - Start Microsoft Teams and Outlook

      I ended up scripting the uninstallation because every user was affected.

Resources