Forum Discussion
New Team Room..."Cannot Fetch Calendar" (Logitech Kit)
Just finished setup of a new Teams Room using the Logitech Large Room system for teams (kit with Rally camera, TAP touch display and prebuilt PC). I followed exclusively the Microsoft deployment dire...
You have to make sure the account you are using for the room still has basic authentication enabled for the account. Before I installed this room, I had basic authentication turned off by default and was using modern authentication for all of my users. Apparently the teams room software will only use basic authentication for connection to the mailbox of the room. So check to make sure that basic authentication is turned on for your room mailbox account.
We faced same issue originally, but resolved after enabling basic auth for exchange just like you mentioned.
But now, devices showing same "cannot fetch calendar" message randomly on devices; sometimes device restart clears the message and able to get meeting invited, but it again appears randomly after some time ( or after few days in some cases).
Any thoughts?